https://community.articulate.com/discussions/rise-360/what-is-the-24-hour-ule-for-klm-helpdesk-klm-support

https://community.articulate.com/discussions/rise-360/what-is-the-24-hour-ule-for-klm-helpdesk-klm-supporthttps://community.articulate.com/discussions/rise-360/what-is-the-24-hour-ule-for-klm-helpdesk-klm-support